Parmentierplein 20
3208 GN Rotterdam
Is my preferred date for packing guaranteed?
In many cases we can realize your preferred date, but we do depend on the availability of our crews. We also see that it is more difficult to provide this during busy holiday periods. Naturally, we will do everything we can to achieve this. Your personal moving coordinator is in direct contact with you to plan this moment.
Why the discount?
We can offer you a discount when booking on our online platform because you customize the move yourself. This is a cheaper way of offering our services and you should also benefit.
This does not mean that we do not get in touch with you, we are always available via phone and email should you have any questions.
What does my personal move coordinator do?
The move coordinator is one of our colleagues who will be your main point of contact throughout your move. This person knows the ins and outs of your move and schedules the packing crew, the container transport and delivery crew. He or she will also help you with the customs formalities as it requires some paperwork.
Can I insure my goods through Transpack Moving?
We do not offer insurance ourselves, but are working together with an insurance company. They offer four levels of protection, each with its own price and coverage. Please let us know if you are interested in knowing what they have to offer, we will share you email address and phone number so you get access to their online platform.
Getting access to that platform does not require you to buy their services.
Who will assist me abroad?
We have an extensive network of partner moving companies across the world. In every country we have a few trusted partners and one of them will assist you with your move at destination. We determine which company is best for your situation and they will reach out to you once the container left Europe.